How Our Service Works
Tub of Toys is an online subscription toy rental service providing its members with access to a comprehensive selection of stimulating and unique toys for babies and toddlers from newborn to 5 years old. Our toys are focused on promoting fine motor, sensory, cognitive and emotional development. Once the subscriber choose a tub, they add toys to their Tub of toys and the toys will be delivered to the subscriber. Subscribers will then consult via email with a Tub of Toys Delivery Manager to schedule their toy delivery.
Toys are delivered to the subscriber’s door using a Tub of Toys Delivery Driver. Tub of Toys will do our best to ensure you do receive your toys no later than 4 BUSINESS days after subscription. Tub of Toys must have a person 18 years or older to deliver the toys to.
Tub of Toys takes the health and safety of the subscriber children very seriously. Tub of Toys toys are sanitized using a 100% All Natural, Organic cleaning product that is approved by the EPA as a disinfectant. For more information on what product we are using for sanitization please e-mail: firstname.lastname@example.org
Membership and Billing - Automatic Renewals
Tub of Toys equires a month to month commitment from each subscriber upon registration. We will bill the subscription fee plus any applicable tax to the Payment Method the subscriber provided to us during registration (or to a different Payment Method if the subscriber changes the subscriber account information). The subscriber membership will automatically renew for successive monthly subscriptions, without prior notice to the subscriber, unless and until the subscriber cancels the subscriber membership or we terminate it. The subscriber must cancel the subscriber membership before it renews each month in order to avoid billing of the next month's subscription fees to the subscriber Payment Method.
The subscriber may cancel the subscriber subscription to Tub of Toys at any time. All toys that the subscriber did not purchase must be returned to avoid being charged the full value of the toys. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTHLY SUBSCRIPTION PERIOD OR FOR TOYS NOT PLAYED WITH. To cancel the subscriber membership login to the subscriber account and go to the ‘My Account’ page and click the 'Cancel My Account' button. Upon cancellation, the subscriber will be given seven (7) days to schedule a pick up for any outstanding rentals. Failure to return such rentals will result in the subscriber Payment Method being billed for the retail cost of such items. We will send the subscriber a reminder email concerning unreturned toys prior to charging the subscriber Payment Method. We reserve the right to terminate the subscriber account for any or no reason.
In the event that a toy is broken upon delivery, contact Tub of toys within 72 hours of receiving the delivery, report the broken toy and it will be replaced for the subscriber at no cost. If the subscriber do not contact the office within 3 days of delivery Tub of Toys will assume the toy was damaged by the subscriber and the subscriber will be charged accordingly. In the event that a toy rented from Tub of Toys is broken by the subscriber, the subscriber will be required to purchase this toy from Tub of Toys at retail cost. Coupons MAY be used to purchase lost and broken toys.
In the event that a toy is returned to Tub of Toys with missing pieces, the subscriber will receive an email notice giving them 30 days to locate and return the missing piece to Tub of Toys. In the event that the piece is not located, the subscriber will be charged a missing pieces fee of $8. This fee is charged per missing piece and includes service charges and fees.
All gift card purchases are non-refundable, but can be transferred to another user. Purchased gift cards will be emailed or mailed to the giver and, if specified the recipient. We will automatically bill your Payment Method for any purchased Gift Subscriptions.
Lost Tubs or Boxes
In the event that the subscriber return tub is lost or damaged the subscriber can return the subscriber Tub of Toys toys in any box. Tub of Toys will charge a replacement fee of $19.99 for any lost or damaged tubs.
Disclaimers of Warranties and Limitations on Liability
THE Tub of Toys SERVICE, INCLUDING ALL FEATURES ASSOCIATED THEREWITH, THE WEBSITE AND ITS CONTENTS ARE PROVIDED "AS IS" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND AND WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE Tub of Toys SERVICE, THE WEBSITE AND ITS CONTENTS. We assume no liability or responsibility for any errors or omissions in the content of the Tub of toys Website, any failures, delays, or interruptions in the shipment of toys, delivery of any content contained on the Tub of Toys Website, any losses or damages arising from the use of the content provided on the Tub of Toys Website, or the Tub of Toys service. TO THE EXTENT ALLOWABLE BY LAW, WE AND OUR LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, FOR EXAMPLE, WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current. We do not represent or guarantee that the subscriber use of the service will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion and we disclaim any liability with respect thereto. No oral or written information or advice given by us or our authorized representative shall create a warranty or otherwise constitute a representation binding upon Tub of Toys or its affiliated parties. In no event shall Tub of Toys, LLC., its shareholders, directors, officers, or employees be liable (jointly or severally) to the subscriber for personal injury or any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, business interruption or any other commercial damages or loss, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of the Tub of Toys Website, its contents or our service, including any features associated therewith. In no event shall our total liability to the subscriber for all damages for losses arising from the use or inability to use our Website, its contents or our service, including any features associated therewith (other than as may be required by applicable law in cases involving personal injury) exceed the amount of one month's subscription fee on the subscriber subscription plan. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.
Standard Hold Harmless Agreement
FOR GOOD AND VALUABLE CONSIDERATION, the customers of Tub of Toys jointly and severally agree to indemnify and hold harmless Tub of Toys and all employees therein from any claim, action, liability, loss, damage or suit, arising from the following: Any injury incurred by broken or whole toys received from Tub of Toys and any corruption on any electronics used to access the Tub of Toys website.
Use of Information Submitted
Tub of Toys, LLC., is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication the subscriber may send to Tub of Toys ("Content"), including, without limitation, responses to questionnaires or through postings to the Tub of Toys Website without further compensation, acknowledgement or payment to the subscriber for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Tub of Toys Website or other Websites. Furthermore, by posting any Content on our site, submitting Content to us, or in responding to questionnaires, the subscriber grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Content submitted in any media, software or technology of any kind now existing or developed in the future. Please note Tub of Toys does not accept unsolicited materials or ideas for use or publication, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to Tub of Toys. Should the subscriber send any unsolicited materials or ideas, the subscriber do so with the understanding no additional consideration of any sort will be provided to the subscriber, and the subscriber are waiving any claim against Tub of Toys and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea the subscriber sent. In light of operational constraints, Tub of Toys is unable to return any personal Toys, CDs, DVDs or other items submitted to Tub of Toys. We apologize for any inconvenience and encourage the subscriber to be careful in returning items to us. By becoming a Tub of Toys member, member grants Tub of Toys sole ownership of any correspondence between the parties for Tub of Toys use at its sole discretion.
The subscriber Conduct on the Tub of Toys Web Site
By accessing the Tub of Toys Website, the subscriber agree to use the Tub of Toys service, including all features associated therewith, the Website and its content in accordance with all applicable laws, rules and regulations. In addition, the subscriber agree not to upload, post, e-mail or otherwise send or transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the Tub of Toys Website. The subscriber also agrees not to interfere with the servers or networks connected to the Tub of Toys Website or to violate any of the procedures, policies or regulations of networks connected to the Tub of Toys Website. The subscriber also agrees not to impersonate any other person while using the Tub of Toys Website, conduct themself in a vulgar or offensive manner while using our service, or use the Tub of Toys Website for any unlawful purpose.
Right to Terminate
We reserve the right to terminate or restrict the subscriber use of our service, without notice, for any or no reason whatsoever. Limitations on Use The subscriber must be 18 years of age or older to subscribe to the Tub of Toys service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. While Tub of Toys does distribute products that will be used by children, we do not intentionally seek to collect information from individuals 18 years of age and younger. Unless otherwise specified, the content on the Tub of Toys Website is for the subscriber personal and non-commercial use. The subscriber may not download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the Tub of Toys Website without our express written consent. Tub of Toys does not promote, foster or condone the copying of DVDs, digitally delivered content, or any other infringing activity.
Sale of Previously Used
At Tub of Toys we offer select toys for sale through our website. The toys available for sale will change from time to time and are subject to continued availability.
Tub of Toys sells certain (New & Used) toys that are part of the rental program. Members receive 10% discounts on toy purchases, no limit. To make a purchase, when available, just click "Buy" next to the subscriber chosen toy and confirm the subscriber purchase as instructed. The subscriber toy purchase will be charged to the subscriber existing Payment Method and will be delivered to the current address in "The subscriber Account", unless otherwise specified. Applicable taxes and delivery charges will be added to the purchase price, but there are no other additional charges.
Privacy - Collection and Use of Information
We keep track of the subscriber interactions with us, including but not limited to the subscriber site activity, toy selections, payment history and correspondence. We use this information for such purposes as personalizing the site to better reflect particular interests, helping us quickly and efficiently respond to inquiries and requests and otherwise enhancing our service offering for our customers. We may also disclose and otherwise use, on an anonymous basis, toy ratings, consumption habits, commentary, reviews and other non-personal information about customers. When the subscriber registers or re-registers at our Web site, we ask the subscriber to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. For similar reasons, we may supplement the personal information the subscriber provide with publicly available information about the subscriber. We use this personal information to process the subscriber registration, the subscriber orders and the subscriber payments, and to communicate with the subscriber on these and other topics. We also use the subscriber e-mail address to send the subscriber newsletters, as well as messages about Tub of Toys promotional announcements and consumer surveys. Occasionally, we may send these materials to the subscriber via postal mail, using the address provided in their account. Our Shipments that contain the toys the subscriber ordered may also contain promotional items or advertisements. Please note that the subscriber cannot unsubscribe from certain correspondence from us, including messages relating to the subscriber account transactions.
Links to Other Sites
Some of the hyperlinks and banners on the Tub of Toys website may lead to other websites that are not controlled by, or affiliated with, Tub of Toys, LLC. In addition, other websites may link to the Tub of Toys website. Tub of Toys has not reviewed these Web sites and is not responsible for the content or privacy policies of these websites. The Tub of Toys website contains links to sites operated by third parties whose policies regarding the handling of personal information may differ from ours. While we endeavor to associate with reputable sites, Tub of Toys cannot be responsible for the information handling practices of these other sites.
Toy Care Policy
Treating our toys gently and keeping them in the best possible shape is an essential part of the Tub of Toys Toy Rental Program. Members must adhere to the following Toy Care Policies:
1. Unless a toy is a bath-time toy, Tub of Toys toys are not for in-water use.
2. Unless a toy is a high-chair toy, please do not allow the subscriber children to handle the toys with food.
3. Tub of Toys toys are not for use in mud, sand or dirt.
4. Members are to wipe down any toys with visible debris ie. food, dirt, etc. before the toys are exchanged back to Tub of Toys.
Tub of Toys is committed to cleaning and fully sanitizing each toy before it is delivered. Any toy that is returned heavily soiled ie. smeared with jelly, ketchup, etc. or corroded with sand or dirt may result in any additional cleaning fee of $5 per soiled toy. If the Tub of Toys staff is unable to get any toy returned by a member clean enough to remain in the program, the toy will be shipped back to the customer and the customer will be billed for the wholesale cost of the toy plus the cost of delivery.
Viewing and Updating the subscriber Information on Tub of Toys
The subscribers are responsible for updating and maintaining the truth and accuracy of the personal information the subscriber provides to us relating to the subscriber account. If the subscriber wants to update the subscriber contact information or change the subscriber payment method, the subscriber should do so by accessing the subscriber account on the Tub of Toys website. Contact information can be found by clicking the 'contact us' link in the footer on the site.
Tub of Toys Website - Disclosure of Personal Information
Except as otherwise disclosed to the subscriber, we will not sell, rent or disclose the subscriber personal information to third parties without notifying the subscriber of our intent to share the personal information in advance and giving the subscriber an opportunity to prevent the subscriber personal information from being shared.
Tub of Toys takes information security very seriously and uses reasonable administrative, technical and managerial measures to protect the subscriber personal information from unauthorized access. For example, we utilize Secure Sockets Layering, an industry-standard protocol for certain of the subscriber transmissions to us, in order to encrypt the personal information that the subscriber send to us through the registration and sign up process. We store the subscriber email address and payment method information in an encrypted form.
The subscribers are responsible for maintaining the confidentiality of the subscriber account information and for restricting access to the subscriber computer or mobile device through which the subscriber access the subscriber Tub of Toys account. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the Tub of Toys website.
Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of the subscriber personal information and cannot assume liability for improper access to it. By using this website, or providing personal information to us through any means, the subscriber agree that we can communicate with the subscriber electronically regarding security, privacy, and administrative issues relating to the subscriber use of this site.
Changes to This Policy